Get Answers To Your Questions About Red Copper™ 5 Minute Chef™
I ordered my Red Copper™ 5 Minute Chef™ and it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”
Help! I placed an incorrect order. How can I change this?
What you want to do is call this toll free number for customer service: 1-800-280-5424. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.
I ordered Red Copper™ 5 Minute Chef™, but I haven't been charged yet. When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.
HOW LARGE IS 5 MINUTE CHEF?
Exterior Dimensions: 13-inches x 4.5-inches x 8.5-inches
Interior cooking well dimensions (per well): 3.6-inches x 7.1-inches x .6-inches
TOTAL cooking well depth: 1.25-inches
HOW LONG IS THE POWER CORD?
The power cord measures:
28-inches (from base of unit to end of prong head)
30-inches (from base of unit to tip of prongs)
WHY IS THE POWER CORD SO SHORT?
The shorter power cord is provided to prevent tangling and accidental tripping. Since 5 Minute Chef is intended to be on your countertop, the shorter power cord will not drape over the edge of your countertops.
WHAT IS THE POWER INFORMATION?
120V ~ 60Hz, 800W
WHAT COLOR IS 5 MINUTE CHEF?
Interior: black and copper
HOW DO YOU CLEAN 5 MINUTE CHEF?
Allow 5 Minute Chef to cool for at least 5 minutes. Clean the cooking surfaces with a soft sponge that has been dipped in warm, soapy water. Dry with a soft towel, or allow to air dry. Do not immerse in water. ALWAYS unplug before cleaning. Do not use any abrasive cleaners or brushes on any of 5 Minute Chef's surfaces.
WHAT DOES THE RED INDICATOR LIGHT MEAN?
The red indicator light lets you know that 5 Minute Chef is plugged in and the cooking surfaces are heating.
WHAT DOES THE GREEN INDICATOR LIGHT MEAN?
When the cooking surfaces are heated, the green indicator light turns on to let you know you're ready to start cooking.
HOW DO I LOCK THE LATCH?
Press the latch (located at the front of 5 Minute Chef) down firmly. When it catches and locks on the opposite side, you will hear a
WHAT TYPES OF UTENSILS CAN I USE IN 5 MINUTE CHEF?
Kitchen utensils that are not sharp or metal, like wood, silicone, etc., should be used in 5 Minute Chef. Do not use metal utensils.
HOW DO I HANDLE 5 MINUTE CHEF WHEN IT IS HOT?
When lifting the cover, always use the handle and keep your arm to the side to prevent steam burns. Only the handle should be touched while 5 Minute Chef is plugged in or cooling down.
FOOD IS BURNT ON THE COOKING SURFACE. HOW DO I CLEAN IT?!
Put a small amount of cooking oil on the area with burnt on food and wait 10 minutes. Use a soft sponge to remove food. Wipe clean with a damp cloth and dry with a soft towel (or air dry). If the problem is persistent, try again and wait a longer period of time. Some problematic burnt-on food to soak in oil for several hours.
WHAT DOES PFOA AND PTFE FREE MEAN?
PFOA and PTFE are man-made plastic coatings found in most cheap non-stick cookware. While cooking with non-stick cookware made with these chemicals may not cause immediate concern, continual overheating could make the coating flake off into food.
WHAT ARE THE CONDITIONS OF THE GUARANTEE?
Your satisfaction is 100% guaranteed. If you are dissatisfied with your Red Copper™ 5 Minute Chef™ for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.
SEE THE DIFFERENCE!
- Red Copper™ 5 Minute Chef™
Your Food Is Evenly Cooked In Minutes, No Flipping Necessary
Infused With Pure Copper
Non-Stick Ceramic Makes Clean Up A Breeze
Your Satisfaction is 100% Guaranteed
OFFER: Get your Red Copper 5 Minute Chef for only $39.99 and receive FREE shipping and handling. Your Red Copper 5 Minute Chef includes a spatula and recipe guide. But wait - double your offer and receive a SECOND Red Copper 5 Minute chef (spatula and recipe guide included) and you'll also receive the fliptastic Red Copper Flipwich sandwich pan! UPGRADE your Red Copper 5 Minute Chef to the DELUXE COATING OFFER - Enjoy the benefits of cooking with a double coating of nonstick ceramic infused copper! Order the Deluxe Red Copper 5 Minute Chef with double coating, spatula, and recipe guide for the low price of $49.98 plus FREE shipping and handling. Double your deluxe offer and receive a SECOND Deluxe Red Copper 5 Minute Chef with double coating, spatula, recipe guide, and we'll also include the Red Copper Flipwich! Hurry and order now. GUARANTEE: Red Copper 5 Minute Chef has a Built To Last Guarantee. Should anything happen to your Red Copper 5 Minute Chef under normal usage simply return the unit and you will receive replacement, less shipping and handling. Mistreatment, misuse, and intentional abuse of Red Copper 5 Minute Chef is not covered under the Built To Last Guarantee.